Frequently Asked Questions
Check out our frequently asked questions—your question might already be answered! If you have additional inquiries, feel free to contact our customer service.
What should I do if my cat refuses to use the new Petree litter box?
It may take some time for cats to adjust to a new litter box. We recommend placing the old and new boxes next to each other for a while. You can also sprinkle some of the old litter into the Petree Cube to encourage your cat to use it.
Is my cat at risk if it enters the Petree Cube during the cleaning process?
No worries! The Petree Cube is equipped with safety sensors that immediately pause the cleaning process if your cat enters the box. This makes it completely safe for your cat.
Can the Petree Cube handle more than one cat?
Yes, the Petree Cube is designed to accommodate multiple cats. However, more frequent emptying of the waste drawer may be required with multiple cats.
Does the Petree Cube work with all types of cat litter?
The Petree Cube is compatible with all types of clumping cat litter, including bentonite, tofu, mixed, and mineral sand.
